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Introduction

This troubleshooting guide will show you how to resolve the issue of an unresponsive server.

Tools

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  1. Restart the router. You may do this by unplugging the power cable between the powerbank and the router or by turning the main power button off. If the problem persists, log out of the app and log in again. The log out button is located at the bottom of the side menu.
    • Restart the router.

    • You may do this by unplugging the power cable between the powerbank and the router or by turning the main power button off.

    • If the problem persists, log out of the app and log in again. The log out button is located at the bottom of the side menu.

    • The log-in credentials are:

    • Username: admin

    • Password: 993546

    • If the problem still persists, please contact the MedEasy technicians.

Finish Line

Admin MedEasy

Member since: 04/24/2017

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